We are looking for English and German Speaking Compliance & Support Agents! Besides that, we also would like to extend our QC & E-WALLET department.
Main duties and responsibilities:
- Dealing with clients' inquiries via email and telephone. Initial due diligence on clients' accounts.
- Verification and monitoring of Know Your Customer documentation.
- Assisting clients with queries and questions.
- Resolving product and service related issues promptly and professionally.
- Promoting available products and services to clients. Interacting with other departments.
- Experience in back office administration would be advantageous.
- Outstanding customer communication skills.
- Must be computer proficient.
- Upper-intermediate level of English or German.
- Experience in office programs.
- Strong focused person.
- Working night shift 17:00 PM - 02:00 AM.
- The friendly, young, ambitious team
- Comfortable, cozy office in the heart of Kiev
- To go forward till team-leader and supervisor.
- Salary from 500 to 700 USD according to experience and performance.
- Raise every 6 months according to long term planing.
- Adress: Poltavska st.