IT Support Specialist

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Страна размещения вакансии — Украина.

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Требуемый опыт работы: 1–3 года

Полная занятость, полный день

HAVI is a privately held global company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. When you work at HAVI, you have a chance to make your mark – to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means it’s not the size of our global footprint, but rather your personal fingerprint, that has the power to make a real difference for our customers… and to touch the lives of people both at home and around the world.

Purpose of the role:
The purpose of this role is to provide high-level IT Help Desk support to employees

Responsibilities:

  1. Provide 1st level IT support Help Desk for Cluster employees
  2. Provides deployment and maintains all mobile, LAN and IT devices incl. smartphones, laptops, working stations, printers and copy machines
  3. Ensure daily accessibility of systems
  4. Coordinate with global IT organization on changes in infrastructure, policies
  5. Support IT continuous improvement (costs and service levels)
  6. User training for working with IT equipment and software

Requirements:

  • Academic graduate (e.g. Information Systems)
  • Russian (C1), Ukrainian (C1), English (Upper-Intermediate)
  • Excellent understanding IT landscape and infrastructure
  • Experience in the area of technical support
  • Support experience with Windows and Microsoft Office
  • Experience in Shared Services environment is a plus
  • Excellent organization skills
  • Ability to prioritize and schedule workload in a high-pressure environment
  • Strong problem solving and analytical skills
  • Strong communication skills and customer service orientation
  • Positive attitude & initiative
  • Ready to regular travel within Ukraine and abroad

The company offers:

  • Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, job role or level, some things remain constant:

…our commitment to rewarding results

…the opportunity to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s success

  • Challenging job in the multinational environment, opportunity to join a rapidly expanding business, competitive salary level, medical insurance after 6 months.
  • The Company is located around 25 minutes from Metro station Lisova.

Адрес

село Требухов, Броварская улица

Вакансия опубликована 9 ноября 2018 в Киеве

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