- As our E-commerce Project Manager you will be responsible for building, managing and growing Quest Marketing LTD e-commerce business.
- Establish and develop all e-commerce processes from A to Z, especially regarding back-end processes like order processing management and customers support process.
- Monitor developing e-commerce technology trends, evaluate business opportunities, recommend and execute new project initiatives.
- Work closely with the developers the solution department to enhance the e-commerce of websites.
- Be the acting project manager on the expansion for our websites.
- Apply extensive knowledge of e-commerce success factors to meet sales and financial targets.
- Manage e-commerce order processing and order fulfillment.
- Monitor and investigate all orders to minimize fraud.
- Drive site localization (site content, features) - based on specific consumer expectations.
- Bachelor or Master degree in a business or e-commerce related area.
- At least 3 years e-commerce experience
- Proven track record in optimizing e-commerce experiences – including establishing process, optimization of traffic, conversion and average order value
- Thinking in processes and experience with process optimization, especially for back-end processes regarding order life cycle.
- On-line best practices for consumers - front-end and back-end
- Digital marketing best practices
- universal analytics
- Fluency in written and verbal English
- Implementation knowledge of e-commerce add-ons like ratings & reviews, installment of online payments.
- Good communicator & listener
- Result driven
- Ability to withstand stress
- Responsible and independent
- Tolerance for ambiguity.
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