Key Account Manager

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Требуемый опыт работы: 3–6 лет

Полная занятость, полный день

Mission, Main processes and Objectives:

Keep and develop excellent relationship with all Clients assigned.

Ensure sustainable targeted organic business growth through developing assigned Clients

  • Client Relationship Management, Sales
  • Territory and Account Leadership
  • Effective and specific account plans
  • Comprehensive business planning
  • Growth delivered to the target

Knowledge, Experience, Skills:

  • Account/Client management knowledge and experienceExperience in B2B Service companies. Experience with Call centers – as a priority.
  • Best practice Account/Client management knowledge and experience
  • Excellent communication, negotiation and presentation skills
  • Finance understanding: ROI etc
  • Project management skills
  • Personal achievements within business growth etc.
  • English language – fluent
  • MS Office – confident user
  • Used to multitask without losing focus

Key competences:

  • Self-motivated, able to motivate all team members to high performance and excellent quality
  • Able to work independently and within the team as well, to take personal responsibility for the project
  • Organized, efficient, structured, focused and goal oriented
  • Flexible, dedicated, loyal and passionate for the job
  • Strategic and commercial thinking.
  • Business, Client and Customer acumen
  • Ability to create wide network, establish relationships
  • Proactive, Enthusiastic, Creative
  • Ability to inspire and persuade
  • Able to sell value
  • Ready to work under pressure, low resourced, more than average

Main responsibilities:

  • Client Satisfaction (developing and keeping excellent relationship with all client contacts)
  • KSAT maintain be the owner of the Client Satisfaction Surveys and execute action plans, if needed
  • QBR – quarterly business reviews with the customers
  • Ongoing regular meeting with the customers to keep the rhythm of the business and track the change and Client satisfaction- develop annual sell-in presentation for client
  • Reviews public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues
  • Generates revenue through the ongoing client meetings and presentations.
  • Maintains White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
  • Works actively with more Senior Sales employees to develop sophistication in sales and negotiation skills
  • Leverages support functions incl Marketing, Inside sales, Partners and channels
  • Ensure successful execution of company’s Sales strategy.Supports all company promotions and events in the territory

Employment Terms:

  • 5/2, Monday – Friday from 9.30 till 18.00
  • Salary & Bonus based on interview
  • Additional medical insurance
  • Work in a large international company
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Вакансия опубликована 31 октября 2016

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