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Senior Support Engineer (TeamCity)

Уровень зарплаты
от 170 000 руб. на руки
Москва, Деловой центр, Выставочная
Требуемый опыт работы
3–6 лет

JetBrains TeamCity, a popular continuous integration and build server, looks for a support engineer who will work as part of the development team and will:

  • make TeamCity users happy by helping them configure TeamCity, set up their builds and solve environment problems;
  • provide feedback to the TeamCity team based on the support cases in order to improve the product: make it easier to use and better address customers needs.

See example of the support cases at http://devnet.jetbrains.com/community/teamcity


  • Provide technical support for TeamCity via email, community forums, social media, occasionally in the phone calls
  • Reproduce customers' issues and communicate them to the development team
  • Contribute to the product development based on the customers' common problems and needs


  • Excellent spoken and written English
  • Experience with Java or .NET
  • Excellent communication skills
  • Good teamwork skills
  • Being great in "getting things done"
  • Being able to learn and master new technologies
  • Ability to work in self-managed manner
  • Technical background and at least some programming experience
  • Understanding software development process, in particular continuous integration practice
  • System administration experience is a plus
  • Software testing experience is a plus

Тип занятости

Полная занятость, полный день


Деловой центр, Выставочная, Москва, Краснопресненская набережная, 14с1
Дата публикации вакансии