Network Engineer, Support

Уровень зарплаты
Город
Требуемый опыт работы
з/п не указана
Санкт-Петербург, Фрунзенская
1–3 года
We are the best at what we do -
making awesome games!

Required Skills and Knowledge:

  • OSI Network Model
  • IPv4 Subnetting and CIDR
  • DHCP Service
  • DNS Services and Name Resolution
  • Packet Captures and Wireshark
  • Understanding of protocol differences (TCP, UDP, ICMP etc)
  • Knowledge of Ports of Common Protocols
  • IPSEC (IKEv1 and IKEv2)
  • OpenVPN (remote access and point-to-point)
  • Some knowledge of Server Load balancing

Requirements:

  • Excellent written and verbal communication skills (English)
  • Good organization and problem solver skills
  • Ability to simplify and explain technical information to others
  • Minimum 2 years experience in support/engineering role
  • Solid systems and network administration and troubleshooting skills
  • Cisco certification (CCNA, CCNP, CCIE)
  • Basics of FreeBSD/Linux Administration
  • Working knowledge in Unix and Windows operating systems
  • Understanding of IP Security Concepts
  • Some knowledge of Server Load Balancing

Responsibilities:

  • Troubleshoot, analyze and document root cause and assist in efficient resolution of all customer issues as related to Netgate and pfSense products.
  • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution while maintaining established service level agreements.
  • Assist with testing and evaluating new technology as required, including the creation of quick start guides and other user documentation and instructions.
  • Document problems and resolutions for training purposes.

We offer:

  • Work in international team of world class experts with opportunity for professional development in challenging projects
  • Competitive salary proposal
  • Help with relocation to St. Petersburg
  • Shift work
  • Additional medical insurance
  • Care bonus that allows compensate medical services, sports facilities, additional training (non-professional, for example) and so on
  • Friendly team and warm atmosphere
  • Comfortable office near Frunzenskaya metro station with table tennis, game area and shower.

Адрес

Санкт-Петербург, Киевская улица, 5ФА, м. Фрунзенская
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Тип занятости

Полная занятость, сменный график
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