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Female, 27 years, born on 4 April 1992

Kyiv, not willing to relocate, prepared for occasional business trips

Junior Business Analyst

IT, Internet, Telecom
  • Entry Level, Little Experience
  • Technical Writer
  • Analyst

Employment: part time, project work, full time

Work schedule: flexible schedule, full day

Work experience 9 years 5 months

November 2018May 2019
7 months
New Media

Kyiv

Research Analyst
- Collection, processing, sorting data and publications;
- Daily reporting on the set parameters for the customer;
- Drawing up briefs;
- Translations (English-Russian, Spanish-Russian).

Working part-time on a project basis with foreign media. I am responsible for data analysis of social data from open sources based on customer-defined criteria. In addition, I'm responsible for preparation of customer-facing reports.
Using Google Docs, MS Excel. I am creating monthly presentations on the work done in MS PowerPoint.
December 2015October 2018
2 years 11 months
for child care
Maternity leave
At the end of 2015, I went on maternity leave and was relocated with my spouse to India, where I lived for 2 years according to my spouse's working contract.
April 2015November 2015
8 months
Slovo i Dilo

Kyiv,

Freelance writer
- Writing analytical, critical materials;
- Work with experts and government agencies (comments, requests).
Topics: politics, economics, society, regions (Kiev).

It was an interesting experience as an independent and individual employee. In addition to writing materials, I had to plan topics and coordinate with editors, search and receive information from public and private sources.
June 2014April 2015
11 months
Slovo i Dilo

Kyiv,

Publishing editor, Journalist
- Monitoring of events, search info and newsmakers;
- Preparation and conduct of the interview;
- Decoding audio and video materials;
- Work with experts ("round tables", forums). Organization of events, photo reports, press conferences, briefings; Work with expert comments;
- Writing copyright materials;
- Literary editing, proofreading;
- Work with large data arrays; Analysis of regulatory documents;
- Coordination of the work of journalists, the organization of the department;
- Reporting;
- Participation in media planning, strategic planning for media development;
- Organization of meetings, actions (up to 500 people).

I gained experience in a management position and team leader (subordinate to 10 people). I participated in the organization of large-scale events (rallies) and closed events ("round tables"). In addition to editorial work, also performed administrative work: hired, had organized people and resources to achieve the goals of a strategic development plan. I prepared weekly and monthly reports on the work of the department and made up a work plan.
June 2012May 2014
2 years
New Media
Editor, Blogger, Analyst
Analysis and monitoring of the customer's PR situation, reporting;
- Writing articles, posts, literary editing;
- Creation and development of a blog in LiveJournal, social networks and other blog sites;
- Blog promotion in TOP-100 LJ-Ukraine;
- Selection and placement of content in the blogs of opinion leaders.

I worked with large amounts of data, reported to MS Excel, creating presentations in MS PowerPoint. Worked with opinion leaders, published as a blogger.
Received high skills to work with the MS Word. Worked in an intensive work environment with irregular work schedules.
September 2011February 2014
2 years 6 months
Bukabench
Editor, Copywriter, Site Administrator
- Writing articles (including SEO), news, press releases and book reviews (copywriting, rewriting);
- Filling the site with copyright content and search for content in online media;
- Selection of graphic material;
- Bug tracking (manual);
- Increase the attendance of the portal (placement of links);

I worked with the administrative panel of the site, participated in creating a website promotion strategy, worked with web designers (created technical tasks). In addition, I got the skills to search for bugs in manual mode.
September 2010September 2011
1 year 1 month
"Lemon", Software development studio

Kyiv,

Content manager
- Filling customer sites with content;
- Rewrite, copywriting;
- Administration of sites;
- Moderation;
- Work with corporate accounts in social networks.

Worked with the administrative panels of customer sites. Created copyright content (copywriting, rewriting) and filled web sites. I moderated communities, administered corporate social media accounts. Participated in pre-sales, as a representative of the content department. Learned the basics of HTML.
January 2010August 2010
8 months
OS-Direct

Kyiv,

Call Center Agent, Assistant Supervisor
- Worked with CRM;
- Worked in the department "Hotline";
- Trained another Сall Сenter Agent;
- Reporting.

Worked as Call Center Agent in "Hotline" department with CRM. As part of day by day, activities were responsible for In-Call resolution for customer requests and logging customer request into Ticket and logging Problem ticket related to system errors.

Within six months, I received two agent-level-upgrades and became an assistant supervisor.

Key skills

Ability to work in a team
Confident MS Office user
Analytical skills
Google Docs
MS PowerPoint
Written Translation
Time management
Organization Skills

Driving experience

Driver's licence category B

About me

I am willing to change my job specialization and build up a career of Business Analyst or Data Analyst/Data scientist in IT industry for realizing my analytical abilities. I ready to start a career from a junior position, learn, acquire new skills and develop existing ones.
From 2019 September I am getting the second higher education and studying in Kyiv Polytechnic institute in third grade (Institute for Applied System Analysis, Systems of Artificial Intelligence).
I attended a training of Business Analysis, Introduction to QA and SQL.
Now I have a basic knowledge of:
- SQL;
- CRM;
- BABOK 3.0;
- Test cases;
- Manual testing;
- Theory of development methodologies: Waterfall, Agile (Scrum, Kanban, XP);
- Time management;
- Project management tools (Jira).

Hobbies: traveling, hiking, reading, embroidering. I continue to learn foreign languages.
Knowledge of foreign languages: English B2, Español A2.

Higher education (master)

2021
Institute for Applied System Analysis, Systems of Artificial Intelligence, Bachelor
2012
2009
Kiev College of Real Estate
Entrepreneurship, Trade and Exchange Activity

Languages

UkrainianNative

EnglishB2 — Upper Intermediate

RussianC2 — Proficiency

SpanishA2 — Elementary

Professional development, courses

2019
Training of Introduction to Business Analysis of BABOK
BAcademy, Business Analysis
2019
English courses
Green Forest, B2
2019
QA Start
Start IT, Quality Control, Testing, Quality Assurance
2019
Data Science Math Skills
Duke University, Coursera, Data analysis, data science
2018
Spanish courses
Espanita, А2
2015
English courses
Green Forest, B1
2014
Training on professional and safe work with online media
OSCE
2014
Free School of Journalism
of Raimov discussion court, Business, political journalism

Citizenship, travel time to work

Citizenship: Ukraine

Permission to work: Ukraine

Desired travel time to work: Doesn't matter