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Male, 30 years, born on 17 July 1989

Kyiv, not willing to relocate, prepared for occasional business trips

Key account manager

29 000 UAH

Transport, Logistics
  • Air Cargo
  • Logistics

Employment: full time

Work schedule: full day

Work experience 7 years 1 month

April 2017currently
2 years 7 months
DHL Express Ukraine

Transportation, Logistics, Warehousing, International Logistics... Show more

Telephone Sales Executive
1. B2B telephone sales execution (both warm and hot)
2. Clients portfolio management with 500+ customers (incl. global customers)
3. Agreement processing (from early negotiations to final sign off)
4. Conduction of F2F meeting with the existing customers (products presentation)
5. Ad-hoc issues resolving - shipment damage, incorrect invoice, network failures
6. Presentation of new services and proposals to potential clients
7. Participation in DHL annual sales review conference
8. Involvement in marketing national-wide projects as company representative (2018-2017 Ukrainian Fashion Week)

1. 2018 – the 2nd place within Europe according to STP campaign (Shipment To Profile - smart discount management)
2. 2018 - the 3rd place in Ukrainian Sales Champions Club based on KPIs (41% revenue and 16% shipments annual growth)

December 2014January 2017
2 years 2 months
LLC Ecosoft (Dr Voda branch) https://voda.com.ua/, http://www.ecosoft.ua/
Client Manager of Internet sales department
1. B2C telephone sales execution (both warm and hot, via web-page/ phone calls)
2. Negotiations with clients
3. On-going support of Key Accounts and HoReCa clients on services matters
4. Preparation of Sales and Service Agreements, control over payments received
5. Coaching of new employees
6. Ad-hoc issues resolving in case of the clients' complaints
7. Presentation of new services and new proposals to clients
8. Reporting on orders/sales/clients/average market prices analysis to management

1. Successful implementation of new CRM tool
2. Cooperation with WOG network with min # of complaints and personal sales turnover increase by 15%
3. Best achievements in sales results among sales team - July'2016
May 2013November 2013
7 months

Retail... Show more

Delivery operator of the project “Metro for Office”
1. Presentation to clients new services and proposals offered by the company as well as advising on existing products
2. Sales execution
3. Acceptance and processing of incoming orders - online or by phone
4. Coordination of all issues between client and shipment department

1. Attracted a big number of customers for the new project Metro for Office through warm calls (+5%).
August 2011May 2013
1 year 10 months
METRO Cash & Carry Ukraine
Information material handler
1. Support incoming calls at hotline
2. Outgoing calls to clarify the data
3. Sales execution
4. Implementation of research calls
5. Work with the Clients' database

1. The best result in the sale of banking services during the joint project with Raiffeisen Bank Aval

Key skills

Работа с дебиторской задолженностью
Аналитика продаж
работа с текущей базой клиентов
Поиск и привлечение клиентов
Ведение переговоров
Активные продажи
Заключение договоров
Управление продажами
Планирование продаж
B2B Продажи
Проведение презентаций
Деловая переписка
Управление проектами
Телефонные переговоры
Деловое общение
Работа в команде
B2C продажи
Driving Licence B

Driving experience

Own car

Driver's licence category B

About me

Interests & Hobbies: basketball, skiing, ping-pong, football, travelling

Higher education

DHL Global training center, Belgium
Certified International Specialist Program
British Council
General English, Excellent rate for Upper-intermediate level
Kiev National University of Trade and Economic
Economics and Entrepreneurship, International Trade (Commercial operations), Master
Kievo-Svyatoshinska classical gymnasium



EnglishC1 — Advanced

RussianC2 — Proficiency

Citizenship, travel time to work

Citizenship: Ukraine

Permission to work: Ukraine

Desired travel time to work: Doesn't matter