International FMCG Company

Responsibilities:

• to administer the automated management system AMS (as OPTIMUM, Sales Works etc.) and network workstations (company, distributors);
• to investigate user problems, identify their source, determine possible solutions, test and provide solutions;
• troubleshoot networks, AMS and applications to identify and correct malfunctions and other operational difficulties;
• to document network problems and resolutions for future reference;
• identify utilization patterns and their effect on system availability and performance expectations;
• to anticipate communication and networking problems and implement preventive measures;
• to contact with external service provider on an operational level;
• ensure timely user notification of maintenance requirements and effects on system availability;
• purchase process for hardware, software licenses and services on local level;
• to create and implement the external reports on the basis of Crystal Reports and OLAP;
• to provide presentations, lectures and practical training with users and assist end-users (office, distributors).

Requirements:

• 3+ years experience at the position of IT administrator
• good experience in MS SQL Server, ASM (like Sales Work), ERP-system, 1C
• knowledge of OLAP
• at least intermediate English